startup
Startup Forms & Warranty
3 Step startup and warranty process
We have a 3 Step startup and warranty process.
We offer a variety of online forms to guide contractors and distributor technicians at every stage of the startup process.
01 — preparation for startup
Complete and submit this form in advance of the unit’s installation to allow for schematic review and component acknowledgment.
Fill and submit this form online before installing the unit (unit is NOT yet installed)
02 — pre startup checklist
This step is mandatory and must be completed at least 10 business days prior to the proposed startup date.
Fill and submit this form online before a startup support date can be scheduled with distributor technician. This is mandatory and must be completed by distributor startup technician at least 10 business days prior to the proposed startup date.
03 — startup and commissioning
Using our distributor trained technicians we will support startups remotely to ensure the units are successfully setup and functioning as intended. This is mandatory when processing warranty.
Use this form when distributor trained technician is commissioning a unit. Fill and submit this form online.
Warranty
We will assist in evaluating and handling warranty claims
For all warranty claims an online form must be completed and submitted online.
The form is available here. Visit our Distributor Locator to find local distributor contacts.